Joining us is branding strategist and marketing powerhouse, Melanie Borden. We’re diving deep into her new book, Theatre of the Mind, which deconstructs the stories we tell ourselves that keep us performing instead of leading.
In this episode I’m joined by Bob Rees, who has an incredible track record of building elite sales programs and driving revenue diversification at scale. Today, we're diving into his playbook for scaling up: why your seasonal hires must align with your core mission, and how consistent onboarding protects your customer experience. Let’s get into the conversation.
AI isn't here to replace your sales team—it's here to be the ultimate sidekick, spotting missed opportunities and shrinking cycle times.
This week on the RevOps Unlocked podcast, Rob Roy and I discussed how empowering AI to handle the data allows your sales team to focus on the humanization, strategy, and trust that truly closes deals. The result? Higher win rates and happier customers.
Can you really find joy in the high-pressure world of sales leadership? My guest this week on Rev Gen Unlocked, Dr. Deepak Bhootra, says yes—and he has the data to back it up. We discuss his approach to leadership, combining behavioral psychology with 30 years of corporate execution. It’s a refreshing take on driving revenue through genuine connection.
Copper Schwartz shares the secrets of launching new business verticals and closing major deals, discussing why empowering your deal-makers with autonomy and flexibility is critical for success. Cooper also shared his take on AI's role in sales, asserting that while technology helps with lead generation, it won't replace the human ability to build trust and negotiate complex agreements. Listen now for key strategies on scaling your sales engine!
This podcast is for sales leaders and entrepreneurs who want to go beyond traditional tactics and focus on the core of what makes a sales organization thrive: its culture. We'll share expert insights and practical strategies for fostering a sales culture rooted in trust, continuous improvement, and a shared vision for success.
This podcast dives deep into the art and science of upselling and cross-selling, revealing proven strategies and practical campaigns that will not only boost your average order value but also cultivate fierce customer loyalty. Tune in to discover how to transform every transaction into an opportunity for growth and lasting success!
What if I told you that your contact center could become your biggest sales channel? In this episode, we're unlocking the power of chat sales and showing you how one major consumer electronics brand went from a 5% to a nearly 27% conversion rate by rethinking how they engage with consumers online.
Unlock the secrets to lasting customer relationships! This episode dives into successful win-back and retention strategies for companies leveraging outsourcing. Learn how to re-engage, delight, and keep your customers coming back for more.
Michael highlights VXI's success in winning three Stevie awards for retention, win-back, upsell, and cross-sell. Michael stresses the significance of the human touch in customer interactions, leveraging AI for training and recruitment, and the importance of blending sales and service roles. He argues that companies should focus on driving revenue per interaction and maintaining customer loyalty through personalized service.
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